Mar 13, 2015.
May 21, 2020. After the upgrade to Windows 10 anytime I am watching video, the PC FREEZES and heat up. I checked the Graphics, instead of ATI MOBILITY RADEON HD 5470 for Windows 7 is ATI MOBILITY RADEON HD 5000 for the Windows 10. Can Microsoft programme the Windows 10 to use the same Graphics ( ATI MOBILITY RADEON HD 5470 ) for the Windows 7? AMD Radeon™ HD 4000 Series products and older are not certified to support Windows Display Driver Model (WDDM) 1.2 or higher and therefore, do not have driver support for Windows® 10. The following is a list of graphics products that do not support Windows® 10.
Amd Mobility Radeon 5000 Series
this PC is an hp dv7 4177nr laptop originally running win7 home prem sp1, & i upgraded to win10 & before the upgrade i had the AMD radeon HD4200 graphics card & after the update what seems to have happened is it came with a Radeon HD5000 graphics card update/upgrade, but after MANY unsuccessful attempts to update the driver for the Radeon HD5000 graphics, I am hoping/asking for some help. After the initial upgrade to windows 10 after the first reboot it stated my graphics card was not working or not functioning properly, & i have attempted many possible solutions including but not limited to windows updates & amd cat control cent, all attempts were futile. In device manager I have the error next to Radeon HD 5000, but underneath is the Radeon HD 4200 with no error next to it, my question here is isnt only one graphics card necessary? I have no control over screen brightness either, it stays at the preset brightness with no way to dim or brighten.. HP has no drivers additional drivers to correct any issues for this PC, & AMD cat control cent installs the driver which fixes the issue until the PC is restarted or shutdown, afterwards the same error message is shown with some same error in device manager next to Radeon HD5000 but Radeon HD4200 is underneath(as usual) yet again working properly(as usual) showing no errors next to it.. I'm outta ideas at this point & help would be greatly appreciated
